Legal Notice

This Legal Notice identifies the business responsible for the Spatella website and provides information about the use of its content.

Website Operator

Brand name: Spatella
Business name: HONG KONG PAK KO PORCELAIN CO.
Business address: Rooms 1916–1918, 19/F, Chun Shing Factory Building, 85–89 Kwai Fuk Road, Kwai Chung, New Territories, Hong Kong.
Contact email: service@spatella.com

For questions about an order, product, return, or this website, please contact us by email. Include your order number when your question relates to a purchase.

Website Information

We aim to keep product information, prices, and website content accurate and current. If we identify an error, we may correct it. Product availability, selected options, shipping charges, and the final order total should be reviewed at checkout before payment.

Colors and details shown on a screen may vary depending on display settings and lighting. The product listing and option selected at checkout determine what is included in an order.

Intellectual Property

Unless otherwise stated, content on this website is owned by HONG KONG PAK KO PORCELAIN CO. or used with the relevant permission. This includes the Spatella name and logo, photographs, text, graphics, and website content.

You may use the website for personal shopping and information purposes. Commercial copying or reuse of its content requires permission from the relevant rights holder. To report a possible rights issue, email service@spatella.com with the subject line “Intellectual Property Notice.”

Third-Party Services and Links

Our website may use third-party services to support functions such as hosting, payment processing, or delivery. Links to external websites are provided for convenience. Those websites are operated under their own terms and privacy policies.

Consumer Information

Details about purchases and customer rights are set out in our Terms of Service, Shipping Policy, Return & Refund Policy, and Privacy Policy. Nothing in this Legal Notice limits rights that cannot lawfully be excluded.

Contact

HONG KONG PAK KO PORCELAIN CO.
Rooms 1916–1918, 19/F, Chun Shing Factory Building
85–89 Kwai Fuk Road, Kwai Chung
New Territories, Hong Kong
Email: service@spatella.com

Return parcels: The address above identifies the business; it is not automatically a return address. Please email us for return instructions before sending an item back.