At Spatella, we want you to understand and manage how your personal information is used. This page explains the choices available when you visit our website, receive marketing communications, or wish to make a privacy request.
Spatella is operated by HONG KONG PAK KO PORCELAIN CO. For a full explanation of our information practices, please read our Privacy Policy and Cookie Policy.
1. Cookie and Advertising Choices
You may be able to manage non-essential cookies through the privacy or cookie controls displayed on our website. Where applicable, those controls allow you to review or change your preferences for analytics and advertising technologies.
You can also use your browser settings to block or delete cookies. Blocking essential cookies may affect the shopping cart, checkout, or other store functions. Deleting cookies may also reset preferences you previously selected.
If a “Cookie Settings” control is available on this website, you can use it to revisit your choices at any time. The website must actually provide this control before this sentence is published as an instruction to customers.
2. AppLovin and Advertising Data
If Spatella uses AppLovin Pixel, scripts, or another AppLovin integration, information about your website interactions may be shared with AppLovin for advertising measurement and related purposes, subject to applicable consent and privacy choices.
To learn more about AppLovin’s practices, visit AppLovin’s Privacy Policy. For requests concerning information held directly by AppLovin, please use the privacy-rights options described in its policy. For information held by Spatella or a request about our sharing practices, contact us at service@spatella.com.
AppLovin’s guidance requires advertisers using its integrations to explain this sharing and respect applicable consent choices; the website’s actual settings must match this explanation. support.applovin.com
3. Marketing Emails
If you receive promotional emails from Spatella, you may unsubscribe by selecting the unsubscribe link in an email or by contacting service@spatella.com.
Even if you opt out of marketing, we may still send messages needed to confirm an order, provide shipping information, respond to customer-service requests, or communicate about a transaction.
4. Requests About Your Personal Information
Depending on where you live, you may have rights to:
- Ask whether we process your personal information and request access to it;
- Request correction of inaccurate information;
- Request deletion of information, subject to applicable exceptions;
- Request a copy of certain information;
- Object to or request a restriction on certain processing;
- Withdraw consent where we rely on consent;
- Opt out of certain uses or disclosures for advertising, where such a right applies.
To make a request, email service@spatella.com with the subject line “Privacy Request.” Please describe the request and provide the email address associated with your order or account, if relevant. Do not send sensitive identification documents unless we specifically request a secure method to verify your identity.
We may need to verify that you are the person whose information is involved before completing a request. We will respond in accordance with the laws that apply to your request. Some information may need to be retained to complete transactions, comply with legal duties, prevent fraud, or resolve disputes.
5. Requests Submitted by an Authorized Person
Where applicable law permits an authorized person to submit a request for you, we may ask for evidence of their authority and may also need to verify your identity directly. Please contact service@spatella.com for instructions before sending documentation.
6. Changes to Your Choices
You may contact us if you wish to change a privacy preference previously communicated to Spatella. A change may apply to future processing but may not reverse processing that lawfully occurred before the change.
Browser and device settings are controlled separately. If you use more than one browser or device, you may need to update preferences on each one.
7. Contact Us
For privacy questions or requests, contact:
Spatella
Operated by: HONG KONG PAK KO PORCELAIN CO.
Email: service@spatella.com
Business address: Rooms 1916–1918, 19/F, Chun Shing Factory Building, 85–89 Kwai Fuk Road, Kwai Chung, New Territories, Hong Kong.